WEDDING VIDEOGRAPHY & PHOTOGRAPHY FREQUENTLY ASKED QUESTIONS

Booking Storybox Films for both photo and video will not only offer you a much smoother planning and booking process but also offer you a seamlessly well-planned wedding day, Which results in a beautifully cohesive final product.

For photography, our team will use two cameras throughout the day, with a third camera on standby as backup to ensure nothing is missed.

For videography, we’ll primarily use one main camera to capture the day as it unfolds, and then add two additional cameras during the ceremony and speeches to provide multiple angles and a more cinematic result.

We use professional standard sound recording equipment to ensure your vows and speeches are clear to hear with no unwanted distractions. We believe sound is just as important, if not more important than the visuals when it comes to filming your wedding day. In order to capture the clear sound of your vows and speeches, we use a combination of onboard microphones attached to our cameras and what is also known as lavaliere microphones connected to a small recording device. This can be placed discreetly in the groom’s pocket for the ceremony. As long as the bride, groom, and marriage officiant are placed in close distance of one another, the mic placed on the groom will pick up all dialogue. In some cases, we may ask to mic up the marriage officiant also. We will use this same method when recording the speeches at your reception.

We will try to be as discreet as possible, and hopefully, you’ll forget we’re even there. In some cases, we may provide a very small amount of direction during the course of your day (in much the same way the photographer would). We do ask for a small amount of time alone with the bride and groom just before the wedding breakfast, if time is permitted, but mostly the nature of our films means we want you to behave naturally, so we can blend into the background and capture those special moments when you least expect it. To find out more, read our recent blog post - should we book a wedding videographer?

We are based in Somerset, but are up for pretty much travelling anywhere! We will travel anywhere in the UK. Our prices include travel. We are happy to film abroad, subject to additional charges. Please get in touch with us for a quotation. Any additional travel costs will be confirmed at the time of booking.

Yes, we are fully insured and have £10 million in public liability insurance.

Yes. To secure your booking for our services and save the date, we ask for a non-refundable deposit for all of our wedding film & photo collections. The deposit is paid when the contract is signed, with the remaining balance to be paid 30 days before your big day.

Yes. It is standard practice for professional wedding videography and photography companies to ask clients to sign contracts. This is to protect both parties and clarify exactly what is expected from the clients and what Storybox Films will provide.

All of our films are different and take different amounts of time to produce. We would only deliver a wedding if we are 100% happy with it, which takes around 60-120 days (stated in the contract), but in most cases can be much sooner.

Unfortunately not. Due to copyright licensing, we do not allow our clients to choose the music for the video. You are hiring us to create a creative narrative film that represents your wedding day after all. Our choice of music plays an integral role in your film; it allows us to set a particular mood and pace for your film. If you remember any movie you have watched recently, the soundtrack rarely dictates the narrative but rather is there to support it. From a logistics perspective, we license all of our music properly, whilst other companies that say you can have whatever songs you wish, are probably not following the law.

That question pretty much needs its own article, but keep in mind, the hours and cost involved with Administration, inquiries, marketing, gear (cameras, tripods, audio recording equipment, lighting, and a bunch of special tools to help us get some epic shots), gear maintenance, transport, meeting with clients, organizing schedules, preparation (charging batteries, cleaning lenses, clearing cards), filming, editing (downloading footage, watching through, cutting down, choosing music, story-telling, colour-grading, touching up, exporting, uploading). Keep in mind that typically around 30-40 hours will go into editing your wedding film! Wedding videography is a huge, detailed, and time-consuming process. If we didn’t charge what we did, the product would suffer.

We would absolutely love to meet all of our couples before their big day, but we know this isn’t always possible. So we usually recommend a phone or Zoom call. We want to make sure we answer any questions you are curious about, that you are fully confident in our ability to make your wedding film and photos as special as they can be, and more importantly, so we can find out a little bit about yourselves. We don’t want to be a stranger to you, we want to assure you are as comfortable as can be around us, after all, we will be a part of your special day!

Our main goal as wedding cinematographers is to make you a wedding film that everyone can watch and find engaging and entertaining. The days of the long-form wedding videography that lasts 2-3 hours are over. Very, very few people want to sit down and watch something that drags out for that long. Young stylish new couples want their wedding film to share similarities and conventions that are commonly seen in movies. We primarily shoot for your' highlight wedding film’, as well as including your full ceremony & speeches.

Although there is no official standard, the generally accepted rule of thumb for a short form is between 3-10 minutes in length. The first thing you will probably notice when viewing a short form wedding video is that events don’t always occur in chronological order. That’s not to say, however, that it doesn’t flow. In fact, most times it can have a very concise flow. The reason being is that couples trust our creative instincts, which in turn allows us to tell a more compelling story by shifting around certain moments. This is known as“time-shifting.” The ultimate goal of the short form film is to harness the overall emotion of the day and to tell a story that’s engaging, fun, and honest.

Yes, you will receive a small selection of images from your day within a week of your wedding to share with family & friends.

Of course, our online platform where you will receive your photos has an integrated shop where you can order, prints, frames, albums, and much more! This saves the time of going back and forth between each other creating your vision, now you can completely customise your albums in the comfort of your home.

Yes, I always ask for a list of group photos prior to your wedding day. I recommend keeping the number under 10 to allow you enough time with your family & friends. This takes place during the drinks reception.

The majority of our weddings are filmed and photographed by Kylie and James, but on some occasions, we may send one of our trusted associate shooters instead. All of our associates are highly skilled professionals who have been personally trained to capture weddings in our signature Storybox Films style — so your day will be documented with the same care, creativity, and attention to detail that we’re known for.

We officially set up Storybox Films in 2015 and we have never looked back!

Yes, definitely. We have done a number of destination weddings over the years. If you would like to find out more please do not hesitate to ask.