PRIVACY POLICY

 

WEBSITE PRIVACY POLICY

The policy: This privacy policy is for this website; www.storyboxfilms.co.uk and governs the privacy of its visitors. It explains how we comply with the EU’s GDPR (General Data Protection Regulation) legislation and the DPA (Data Protection Act).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR and DPA are adhered to. 

THE DPA & GDPR MAY 2018

This website complies with the DPA (Data Protection Act 1998) and the GDPR (General Data Protection Regulation), effective from May 2018.

CONTACTING US

This website, www.storyboxfilms.co.uk, collect's private user data using the following forms: Contact Form – https://www.storyboxfilms.co.uk/wedding-video-availability and Client Questionnaire Form - https://www.storyboxfilms.co.uk/client-area/ which generates emails sent to: james@storyboxfilms.co.uk

The data from these forms are emailed to the address listed above and also stored on the website server, in most cases dating back to when each form was created. 

By completing this contact form and online questionnaire form you agree to Storybox Films contacting you about wedding videography and photography services provided by Storybox Films. You will not be added to any mailing lists and will only be contacted by Storybox Films in relation to your enquiry. Your personal details will not be used for any marketing purposes, nor will they be passed onto any third parties. They will only be stored in the email generated by these forms which will be filed in the email account for Storybox Films which is hosted by https://www.123-reg.co.uk/ and which can only be accessed by Storybox Films  – If you wish to request for any email(s) containing your personal information to be deleted, please email james@storyboxfilms.co.uk

 

EMAIL MARKETING

Storybox Films does not engage in email marketing. Your personal details will not be used for any such marketing purposes nor will they be passed onto any third parties.

 

CLIENT VIDEO AND PHOTO GALLERIES

Storybox Films creates a client gallery for each client to whom photos and videos are delivered as part of the services contracted. Storybox Film's client galleries are externally hosted by Pixieset for photo delivery and Mediazilla for video delivery. Their privacy policy can be found below:

Pixieset: https://pixieset.com/privacy/

Mediazilla: https://mediazilla.com/privacy

Only Storybox Films will have access to your personal data (email address) stored on Pixieset and Mediazilla's system on behalf of Storybox Films. It will only be used as detailed above, will not be used for any other marketing purposes and will not be passed onto any third parties. 

EXTERNAL WEBSITE LINKS & THIRD PARTIES

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note that they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

CLIENT DATA HELD ON FILE

We take care of the processes around looking after personal data stored on our physical systems. Storybox Films holds the following personal data of clients:

  1. Names

  2. Addresses

  3. Phone numbers

this data is only used in order to respond to your enquiry for Storybox Films to provide wedding photography and videography services, and is accessed through 2 workstations, both heavy password protected.

If you decide to book the photography and/or videography services of Storybox Films these details are held within soft copy and sometimes hard copy contracts, as well as soft copy and hard copy wedding client ‘day plan’ documents. Soft copy contracts and day plans are safely stored within my password protected iMac, and backed on an encrypted external hard drive. Hard copy contracts are filed in my secure office.

Client photos are safely stored within my password protected iMac and backed up to two encrypted external hard drives. An additional cloud copy of all images is stored on GDPR compliant Dropbox.

 

CLIENTS AND WEDDING GUESTS CAPTURED IN VIDEO AND PHOTOS

Under GDPR legislation, a photograph may in some instances constitute a form of personal data where they can be processed to allow “the unique identification or authentication of a natural person”.  Storybox Films will never photograph an individual as a means of unique identification or authentication unless consensually contracted to do so. Guests at weddings appear in photos and video taken by Storybox Films as a part of the visual recording of the event in photos and video. Guests captured in portraits or in group photos do so as part of the event and their rights are protected by Storybox Films as detailed in this privacy policy.

In terms of explicit GDPR compliance, Wedding clients and guests are photographed and filmed within the parameters of GDPR legislation on the basis of ‘legitimate interests’. The taking of photographs and/or filming of wedding guests when viewed as a form of processing personal data is necessary for the legitimate interests of Storybox Films given individual’s personal data which overrides those legitimate interests.

Operating within the parameters of legitimate interests as laid out in GDPR legislation, the disproportionate effort involved in providing privacy policy information to all wedding guests at the event and the degree to which it would distract us from performing our job renders it infeasible to do. Wedding clients are therefore requested in their contract to direct their guests to read this privacy policy in advance of the event and to advise them to contact us in advance with any concerns around the processing of their personal data, namely being photographed and/or filmed.

 

WITHDRAWL OF CONSENT

Anyone photographed and/or filmed by Storybox Films, whether a client or wedding guest, and whether past or current may withdraw consent for a photograph/video in which they appear to be displayed. The process for this is to email Storybox Films at james@storyboxfilms.co.uk specifying the photo in question. Pursuant to the request, Storybox Films will then remove the photo from online and printed display wheresoever it appears within 30 days of the request.

 

SOCIAL MEDIA POLICY & USAGE

We adopt a safe and responsible Social Media Policy. While we may have official profiles on social media platforms, users are advised to verify the authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

 

DISPLAY OF IMAGES

We may display any photographs and/or videos to promote Storybox Films wedding blogs, on wedding photography/videography related websites, in advertising, brochures, magazine articles and other such material, providing that the images used are used lawfully and without damage to Storybox Films client(s). The rights of the people captured in these photographs are protected by Storybox Films as detailed in this privacy policy.